Our core promise: mil44 does not sell your personal data to advertisers, data brokers, or any third party for commercial marketing. Your information is used solely to run your account, process payments, maintain platform security, and comply with legal obligations. Nothing else.
1Who We Are
This Privacy Policy applies to all services operated under the mil44 brand, accessible at mil44.biz. mil44 is an online gaming and sports betting platform serving players in Pakistan. All services are provided and settled in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, mil44 acts as the data controller — meaning we determine the purpose and means by which your personal data is processed. When we engage third parties such as payment processors or verification services to handle specific tasks on our behalf, those parties act as data processors subject to contractual obligations that align with the standards set out in this policy.
If you have any questions about how mil44 handles your data — whether before or after creating an account — you are welcome to contact us at [email protected] at any time. We commit to responding to privacy queries within 48 hours.
2Data We Collect
mil44 collects personal data in three broad categories. We only collect what is genuinely necessary for the purposes described in Section 3.
2.1 Data You Provide Directly
- Registration data: your legal name, Pakistani mobile number, date of birth, and password.
- Identity verification (KYC) data: CNIC number, a copy of your CNIC or other government-issued identity document, proof of address, and in some cases a selfie for liveness verification.
- Payment data: Easypaisa or JazzCash account numbers, NayaPay or SadaPay identifiers, bank account details for IBFT transfers, or card details for Visa/Mastercard transactions. Full card numbers are not stored by mil44 — they are passed directly to PCI-DSS compliant payment processors.
- Support communications: the content of any messages you send to the mil44 support team, whether via email, live chat, or any other channel.
2.2 Data Collected Automatically
- Device and browser data: device type, operating system version, browser type and version, screen resolution.
- Network data: IP address and approximate geographic location derived from it.
- Session data: login times, session duration, pages visited, features used, bets placed, games played, and transaction history within the platform.
- Cookies and similar technologies: described in detail in Section 6.
2.3 Data from Third Parties
- Identity verification providers: confirmation of identity document validity from KYC service providers.
- Payment processors: transaction status, payment method validity, and fraud risk signals from Easypaisa, JazzCash, and banking partners.
- Anti-fraud services: fraud risk scores and flagged account signals from security partners.
| Data Category | Examples | Source | Required |
|---|---|---|---|
| Identity Data | Name, CNIC, date of birth | You / KYC provider | Yes |
| Contact Data | Mobile number | You | Yes |
| Financial Data | Wallet IDs, IBFT details | You / Payment processor | For withdrawals |
| Technical Data | IP address, device type | Automatic | Yes |
| Usage Data | Bet history, session logs | Automatic | Yes |
| Communications Data | Support messages | You | When you contact us |
3How We Use Your Data
The personal data mil44 holds is used for the following specific purposes and nothing else:
- Account creation and management: creating your mil44 account, authenticating your login, and maintaining your account in an active and accurate state.
- Payment processing: receiving deposits, processing withdrawal requests, and reconciling transaction records with payment providers.
- Identity and age verification: confirming that you meet the eligibility requirements in our Terms and Conditions, including the minimum age of 18 years.
- Platform security and fraud prevention: detecting and preventing unauthorised account access, fraudulent transactions, multi-accounting, and other security threats.
- Regulatory compliance: meeting anti-money laundering (AML) obligations, maintaining records as required by applicable regulations, and responding to lawful requests from authorities.
- Customer support: responding to your queries, resolving disputes, and improving support quality.
- Platform improvement: analysing usage patterns in aggregate to improve game performance, payment flows, and the overall player experience on mil44.
- Responsible gaming: monitoring account activity to identify patterns that may indicate a problem with gambling and providing or offering responsible gaming tools proactively.
- Service communications: sending you transactional messages such as deposit confirmations, withdrawal notifications, security alerts, and promotional offers related to mil44 (which you may opt out of at any time).
Primary purposes by data usage volume (indicative)
4Legal Basis for Processing
mil44 processes your personal data under the following legal bases:
- Contractual necessity: processing that is required to fulfil the account agreement between you and mil44 — account creation, payment processing, bet settlement.
- Legal obligation: processing required by applicable law — including identity verification, AML record-keeping, and responses to lawful authority requests.
- Legitimate interests: processing that is necessary to protect the integrity of the platform, prevent fraud, maintain security, and improve the service, where these interests are not overridden by your rights.
- Consent: for optional communications such as promotional emails or SMS messages. Consent is sought separately and can be withdrawn at any time without affecting your ability to use mil44.
Processing for identity verification and anti-money laundering purposes is a legal obligation. Providing the required data is a condition of maintaining an active account on mil44. Without it, withdrawal processing cannot be completed above verification thresholds.
5Data Sharing and Third Parties
mil44 shares your personal data only with specific categories of third parties and only to the extent necessary for the purposes described in this policy. We do not sell your data, and we do not share it with third parties for their own marketing purposes.
5.1 Payment Processors
To process deposits and withdrawals, mil44 shares necessary payment data with Easypaisa, JazzCash, NayaPay, SadaPay, participating banks for IBFT transfers, and card payment processors. These parties receive only the information required to complete the transaction. Card data is handled under PCI-DSS compliance standards.
5.2 Identity Verification Partners
Where KYC verification is required, your identity documents may be shared with a third-party identity verification provider to confirm document authenticity. These providers are contractually bound to process your data only for verification purposes and to maintain equivalent data protection standards to those described in this policy.
5.3 Security and Anti-Fraud Services
Technical data including IP addresses, device fingerprints, and session metadata may be shared with fraud detection services to identify and prevent unauthorised activity. These services process data only for fraud prevention purposes.
5.4 Legal and Regulatory Authorities
mil44 may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities where required to do so by applicable law or in response to a valid legal order. We will not disclose more data than is required by the specific legal obligation.
5.5 Business Transfers
In the event of a merger, acquisition, or sale of mil44's business assets, personal data held by mil44 may be transferred to the acquiring entity. In such circumstances, mil44 will notify affected players and the new entity will be required to maintain privacy standards consistent with this policy.
What we never do: mil44 does not sell your personal data. We do not share your name, contact details, betting history, or any other personal information with advertising networks, data brokers, or third-party marketing platforms.
6Cookies and Tracking Technologies
mil44 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse platform performance. Below is a plain-language description of the cookies we use.
| Cookie Category | Purpose | Duration | Type |
|---|---|---|---|
| Maintaining your login session, CSRF protection, load balancing | Session / up to 30 days | First-party | |
| Remembering your odds format, language, and game settings | Up to 12 months | First-party | |
| Understanding which features are used most, identifying errors, improving performance | Up to 24 months | First-party / pseudonymised | |
| Fraud detection, bot prevention, rate limiting | Session | First-party |
Essential and security cookies cannot be disabled as they are required for the platform to function correctly. Preference and analytics cookies can be adjusted via the cookie settings available in your account preferences. Note that disabling analytics cookies does not affect your ability to use any feature of mil44.
mil44 does not use third-party advertising cookies or retargeting pixels that track your activity across external websites.
7How Long We Keep Your Data
mil44 retains personal data only for as long as it is needed for the purpose it was collected, or as required by legal obligations. The following retention periods apply:
- Account data (name, mobile number, account history): retained for the duration of your active account plus 5 years after closure, to meet regulatory and AML record-keeping requirements.
- KYC / identity verification documents: retained for 5 years from the date of verification or account closure, whichever is later.
- Transaction records (deposits, withdrawals, bet history): retained for 5 years from the date of each transaction.
- Support communications: retained for 3 years from the date of the last interaction in each support case.
- Technical and session logs: retained for 12 months from the date of each session.
- Marketing consent records: retained for the duration of consent plus 2 years to evidence compliance.
When retention periods expire, data is securely deleted or anonymised so it can no longer be linked to you as an individual. Anonymised aggregate data may be retained indefinitely for platform analytics.
8How We Protect Your Data
mil44 applies technical and organisational security measures proportionate to the sensitivity of the data held and the risks involved in online gaming and payment processing.
- Encryption in transit: all data transmitted between your device and mil44 servers is encrypted using TLS 1.2 or higher.
- Encryption at rest: sensitive personal data and financial records are encrypted in storage.
- Password security: account passwords are stored using one-way cryptographic hashing. mil44 staff cannot read your password and will never ask you to provide it.
- Payment data isolation: full card numbers are never stored on mil44 systems. Card payments are handled by PCI-DSS compliant processors with data minimisation by design.
- Access controls: access to personal data within mil44's systems is restricted to staff with a legitimate need, governed by role-based access controls and audit logging.
- Regular security reviews: mil44 conducts periodic security assessments to identify and remediate vulnerabilities in its platform and data handling practices.
No online platform can guarantee absolute security against all threats. You play an important role in protecting your own data by keeping your mil44 account password secure, not sharing it with anyone, and contacting us immediately at [email protected] if you suspect unauthorised access to your account.
9Your Privacy Rights
As a player on mil44, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at [email protected]. We will respond within 30 days and will not charge a fee for standard requests.